Every individual or company providing any type of service related to travel and tours can be deemed a travel agency in Singapore. The travel agent is an entity providing travel and tour packages including travel services by land, sea or air. However, transportation companies in Singapore may not be considered travel agents. Travel agents fall under the regulations of the Travel Agent’s Act and are required to obtain a license with the Singapore Tourism Board.
Our Singapore company formation consultants can offer more information on the Travel Agent’s Law.
You can also watch the video below for information on how to set up a travel agency in Singapore:
Singapore companies established as travel agents may provide the following services:
Our company formation advisors in Singapore can assist those interested in starting a travel agency in the city-state with the company registration procedure.
The first step to open a travel agency is to incorporate a company in Singapore. The company must be registered according to the Standard Industrial Classification (SSIC) code 78211 for travel agents or 78212 for ticketing agents, depending on the services to be provided. All travel agents are required to deposit a minimum share capital of 100,000 S$ in Singapore. The company must also have a Singapore resident director and a website.
For details about creating a website for a travel agency in Singapore you may ask our specialists.
Once all the requirements are met and the company is registered, a travel agency license must be obtained with the Singapore Tourism Board. The application for the Singapore travel license is submitted online. The application will be processed in very short while, varying from 3 to 5 working days. Once the application is processed the Singapore company will receive an In-Principle Approval. A special requirement when opening a travel agency in Singapore is to provide a tenancy agreement concluded for at least one year. The Singapore travel agency license has a two-year validity period and must be renewed one month before the expiry date.
One of the most important requirements related to opening a travel agency in Singapore refers to the management of the company. The agency must appoint a key executive who is a Singapore citizen or a foreigner who has a residence permit and who must be approved by the Singapore Tourism Board.
The Singapore key executive must have an excellent reputation, sufficient experience and the right qualifications to run the daily operations of the travel agency. In order to be approved by the STB, the key executive must submit a CV, a few recommendation letters and testimonials with the Board.
Among the requisites for starting a travel agency in Singapore is also having a specific email address which will be used to communicate with the customers. The Singapore company must also comply with the “Terms and Conditions for the Use of the Travel Related Users’ System”, shortly known as TRUST and which provides the norms related to carrying out a travel agent activity in the city-state. Also, all Singapore travel agencies or sole proprietors operating as travel agents must place billboards which advertise the nature of their activity. In the case of sole traders, the approval of the Housing Development Board (HDB) or of the Urban Redevelopment Authority (URA) must be obtained prior to starting operating.
For details about the travel agency license fee to be paid please contact our specialists in company registration in Singapore.